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Tuesday, January 15, 2019

Patient Satisfaction Survey Essay

Health sustenance is a precise important aspect of todays society. Thus, there is a certain effort on the part of all stakeholders to constantly monitor the calibre of health veneration services provided to patient ofs in value to determine the need for usefulness or innovation. The primary concern of this effort is the receipts of the present health condition of the people and the ethical concept of promoting life itself due to which, pregnant efforts and concerns are always given for the quality of healthcare services. (Fleming, 2004, 16).In order to yield this laudable goal of assessing the quality of healthcare provided by assorted concerned institutions, tools such(prenominal) as surveys are developed and used. Surveys that assess the train of satisfaction derived by patients from health care providers could be helpful for the improvement of services (Centers for Medicare & Medicaid Services, 2007). On a daily basis, feedback from patients could give insight on th e kind of service they experience in hospitals or new(prenominal) medical facilities (Kowalczyk, 2005 Fahy, 2008).Medicare, in an effort to understand the needs and experiences of patients, came up with the forbearing Satisfaction Survey political platform. Problem Statement. In order to gain bring out understanding of the patient role Satisfaction Survey, as well as its do on the behavior of professionals belonging to the health care industry, research that is base mainly on current writings is aimed to be conducted.Review of alert literature on the subject of patient satisfaction through the Medicare program called Patient Satisfaction Survey (Health Resources and Services Administration) could give substantial development on the institutions that implemented the bemuse and feedback from different stakeholders. Such information could fox light on the effectiveness of the project vis-a-vis the intent for its launch.Patient satisfaction on the kind of service received fro m health care institutions like hospitals could be determined through the survey tool hypothesize by Medicare (Centers for Medicare & Medicaid Services, 2007). Hospitals who implement the program would be able to churn out a good number of accomplished survey forms on a daily basis (Kowalczyk, 2005 Fahy, 2008). Research on data from such institutions would therefore be very helpful in gaining insight on the kind of performance that a hospital is able to give to its patients.The literature review could give answers to a lot of heretofore unanswered questions concerning conglomerate aspects of the health care industry, such as the speed with which a patients call is attended to by a health care professional, the degree of attention given by a physician to a patients concerns, and the cleanliness of health care facilities (Kowalczyk, 2005 Skehan & Petrillo, 2003).Significance of the poll Since the Medicare Survey, peculiar(a)ly the questions and answers, would be posted o n its website in an effort to advertise hospitals into improving health care and promote quality service bringing (Kowalczyk, 2005 Skehan & Petrillo, 2003), current literature could help paint a examine of the state of health services being given to patients across the joined States today. Existing literature could also show how far implementation of the project has come through, especially the institutions that have adopted and enforced the program.A particular question that needs to be addressed by the literature is the effect of the survey results on the perception and belief of patients on the hospitals they choose to avail their medical needs. Thus, it is important that the facts to be gathered include tables, graphs and statistics that would show the everyday trend and effect of the survey results on the mindset of the patients.

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